Welcome to PartsZone Kenya! These Terms and Conditions outline the rules and regulations for the use of our website, partszonekenya.co.ke. By accessing or using this website, you agree to comply with these terms. If you disagree with any part of these terms, please do not use our website.

1. Definitions

• “Website” refers to partszonekenya.co.ke.
• “We”, “Us”, or “Our” refers to PartsZone Kenya.
• “User”, “You”, or “Customer” refers to any person accessing or using our website.
• “Products” refers to car parts and accessories listed for sale on our website.

2. Eligibility

To use our website, you must:

1. Be at least 18 years old or have permission from a legal guardian.
2. Provide accurate and complete personal details when required for purchases or registrations.

3. Products and Pricing

1. All products displayed on our website are subject to availability.
2. We reserve the right to discontinue or modify any product at any time without prior notice.
3. Prices listed are in Kenyan Shillings (KES) and are inclusive of applicable taxes unless stated otherwise.
4. Prices may change at our discretion, but changes will not affect orders already placed and confirmed.

4. Orders and Payments

1. By placing an order, you agree to purchase the selected products at the stated prices.
2. Orders are only confirmed after successful payment.
3. We accept payment through M-Pesa, credit/debit cards, and other methods indicated on the website.
4. If payment is incomplete or fraudulent, we reserve the right to cancel the order.

5. Delivery and Shipping

1. We deliver products within Kenya only.
2. Delivery timelines depend on your location and will be communicated at checkout.
3. Shipping fees may apply and will be clearly displayed during checkout.
4. Risk of loss or damage to products passes to you upon delivery.
5. If a product is damaged or missing during delivery, you must notify us within 24 hours of receipt.

6. Returns and Refund Policy

1. Returns are accepted within 7 days of delivery if the product is unused, in original condition, and in its original packaging.
2. To initiate a return, contact our support team at [Insert Contact Information].
3. Refunds will be processed within 14 business days after we receive and inspect the returned product.
4. Shipping fees for returns will be borne by the customer unless the product was defective or incorrect.
5. Products sold as clearance or promotional items are non-refundable.

7. Warranty

1. Certain products may include a manufacturer’s warranty, which will be clearly indicated in the product description.
2. PartsZone Kenya does not provide any additional warranties outside those specified.

8. User Accounts

1. You may be required to create an account to access certain features or make purchases.
2. You are responsible for maintaining the confidentiality of your account credentials.
3. You agree to notify us immediately if you suspect any unauthorized use of your account.
4. We reserve the right to suspend or terminate accounts that violate these Terms and Conditions.

9. Intellectual Property

1. All content on our website, including text, images, logos, and product descriptions, is the property of PartsZone Kenya and is protected by copyright and trademark laws.
2. You may not use, copy, or distribute any content without prior written permission from us.

10. Limitation of Liability

1. PartsZone Kenya is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
2. In no event shall our liability exceed the total purchase price of the product in question.

11. Prohibited Use

You agree not to:

1. Use the website for any unlawful purposes.
2. Engage in fraudulent transactions or misrepresent yourself.
3. Interfere with the website’s security or functionality.
4. Use bots, scripts, or any automated means to access the website.

12. Privacy Policy

By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. [Insert link to Privacy Policy]

13. Amendments

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of our website signifies acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by the laws of Kenya. Any disputes arising shall be subject to the jurisdiction of Kenyan courts.

15. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

• Email:
• Phone:
• Address: